pobvol Software Services

Software solutions developed with Microsoft 365

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Would you like to digitize your service process and be able to carry it out on various devices such as PCs, Macs, iPhones, iPads, and Android smartphones and tablets? No problem, I can help you!

pobvol Service Solution

Your team plans and documents all service activities on a PC, Mac, tablet or smartphone. Service reports are created automatically and reporting supports your team in its monitoring. Your team stays productive and connected. High cybersecurity, low costs.

My service solution pobvol Service Solution was developed with Microsoft 365. The solution is installed and operated in your Microsoft 365 business environment. This keeps your service team productive and connected - whether in the office, at home or on the go. High cybersecurity, low costs.

Microsoft Power Apps are the most important part of the solution. Your team uses them to plan and document all service activities.

Microsoft Power Automate, Microsoft PowerShell, Microsoft Access and Microsoft Excel are used for automation. Service reports are created by Power Automate. Reports, created by Excel, support your team in its monitoring. Data from Excel files and databases are processed by Access and saved in the solution's SharePoint lists.

Data and documents are stored in your SharePoint environment. I chose SharePoint to keep your license costs as low as possible. The limitations of this technology may require a switch to another data storage if the data volume is higher. This is not part of the solution!

A little configuration is enough to adapt the solution to your requirements. Your team can do this themselves or purchase it from me as a consulting service.

I provide adjustments and extensions with updates.

Functions:


The following tools and services are used for development and operation:

pobvol Service Solution | Subscription with automatic renewal | Plan service activities | Document service activities | PCs/Macs & mobile devices | Digital download

Manufacturer: pobvol Software Services
Platform: Microsoft 365, Windows, Mac OS X, Android, iOS

120 € per user per year (plus VAT)

License fee per user per year. Cancellation up to 1 month before the end of the term, otherwise extension for 1 year. In case of extension, the amount stated at the time of extension applies.

Note: This software solution is currently only available for companies based in Germany.

• Your team manages service customers and customer devices in an app with a PC or tablet
• Service orders and reminders help your team plan service activities
• Your technicians document service activities in an app using a smartphone, PC, Mac or tablet
• Service reports are created centrally and automatically
• Your technicians can check service reports in an app using their smartphone, PC, Mac or tablet
• Your team uses integrated reporting for monitoring

You can cancel orders within 14 days.

Sold and shipped by Inge Baumann-Pobloth (pobvol Software Services). My general terms and conditions and my license agreements apply exclusively. I am happy to answer any questions or take orders.

Contact provider

Here you will find the prerequisites and requirements for running the solution. If you do not meet these requirements, you will not be able to use the pobvol Service Solution.

• Your technicians will need a smartphone or tablet (iOS or Android). The devices must support NFC if NFC tags are to be processed.
  
  
• Your office staff can use a PC, Mac or tablet (iOS or Android)..
  
  
• You need a Microsoft 365 Business Basic License☯ or higher per user.
  
  
• If more than one team member shall manage your service orders with the solution, you need a shared mailbox and a Microsoft 365 Business Basic License☯ or higher.
  
  
• You need a Microsoft Windows PC on which the PC component of the solution is installed and running in the background.
  
  
• To customize and extend the PC component, you need a Microsoft Office license that includes the desktop versions of Excel and Access. This means at least a Microsoft 365 Apps for Business License☯ or a Microsoft Office Professional License.
  
  
• For information about Microsoft 365 and Office and system requirements, see the page Microsoft 365 und Office resources☯.
  
  
• Microsoft's minimum requirements for using Power Apps are provided on the website Power Apps system requirements and limits - Power Apps | Microsoft Docs☯.

Manuals

Here you can find product-related operating instructions:

Downloads

Customers can download the solution and updates. User credentials are required for the download. Please check the order confirmation for the same.