User guide
pobvol Service Solution
Version: 11'24
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Add a service contract
On the start screen of the app 'pobvol Service Board' call up the service customers. The service customer overview with the details is displayed.
Select a customer in the overview, then open inventory.
Select a device in the overview.
In the details area, scroll down to the service contracts.
Contracts: By clicking on this icon, the app switches to the service contracts module and lists all added service contracts for the inventory/device. Service contracts can be added, changed and deleted in this view.
Refresh: By clicking on this icon, the data is read in again.
Add: By clicking on this icon, a service contract can be added. The icon is only visible to users who belong to the app user group App admins. The dialog 'Add Contract' is displayed. Customer and customer device are pre-filled.
Assign the contract type.
The following contract types are available:
Enter a unique contract number.
Enter contract term.
Enter description / comments.
Determine the included services. The possible services depend on the type of equipment (industrial trucks, vehicles, etc.).
Set the service interval.
Finally, select 'Save data'.
Change: Click on this icon to enter edit mode.
Delete: Click on this icon to delete the contract.
